The Illinois Department of Human Services' Mental Health Division has launched a free-of-charge emotional support text line, Call4Calm, for Illinois residents experiencing stress and mental health issues related to COVID-19. Individuals who would like to speak with a mental health professional can text "TALK" to 5-5-2-0-2-0, or for Spanish, "HABLAR" to the same number: 5-5-2-0-2-0.
Call4Calm is free to use, and individuals will remain anonymous. Once a resident sends a text to the hotline, within 24 hours they will receive a call from a counselor employed by a local community mental health center to provide support. Individuals can also text 5-5-2-0-2-0, with key words such as "unemployment" or "food" or "shelter" and will receive information on how navigate and access supports and services.
COVID-19, a respiratory disease caused by a novel (new) coronavirus, was characterized as a pandemic by the World Health Organization on March 11, 2020. On March 13, the President of the United States declared the COVID-19 outbreak a national emergency.
The Village of Bartlett continues to monitor this rapidly changing public health emergency and is updating this webpage regularly with information, phone numbers and links from the Illinois Department of Public Health, the DuPage County Health Department, the CDC and other public health agencies and informational websites.
May 29, 2020 -- Staff is busy installing counter shields, putting social distancing controls in place & taking all the necessary steps to safely reopen Bartlett Village Hall to the public as we enter Phase 3 of the Restore Illinois Plan. The Village anticipates reopening next week.
For essential services, staff will continue to be available by phone, email or through the Village's GORequest system (access the GORequest system on your smartphone or other electronic device for free by searching “GORequest” in the Apple app store or on Google Play). You can also access it using the Contact Us webpage).
Public Works: 630-540-0811
Finance/Main Office: 630-837-0800
Planning & Development: 630-540-5920
* Yes, Planning & Development is accepting building permit applications online and they can be submitted in the Village’s Payment Dropbox in front of Village Hall.
* Yes, Planning & Development is conducting inspections.
* Planning & Development is only accepting check payments at this time.
* for more information about permit application & inspections, please see the Planning & Development Department webpage.
You also can continue to use the Drop Box in the Village Hall Parking Lot for water bills, permits and other correspondence as needed.
Thank you for your patience as the Village takes these precautions to keep municipal staff and community members safe during this time.
On Tuesday, 5/5, Governor Pritzker released Restore Illinois, a five-phased plan that will reopen the state, guided by health metrics and with distinct business, education, and recreation activities characterizing each phase.
Illinois is set to enter Phase 3 on Friday, 5/29. Under the Restore Illinois framework, certain businesses and activities are allowed to resume in Phase 3 with IDPH-approved safety guidance in place.
To prepare businesses and employers to implement the new safety guidelines and to bring many residents back to work, the State of Illinois has developed a business toolkit complete with signage, training checklists, and other resources to ensure business and activities are conducted in accordance with the latest public health recommendations.
Phase 3 guidelines span 10 different industry categories. Each set of guidelines includes a common set of guidelines that are expected and encouraged among all employers and activity types, as well as workplace and industry-specific guidelines.
For industry-specific definitions and guidelines, please see below:
Manufacturing - manufacturing facilities such as plants, factories and mills
Health and Fitness Centers - gyms, fitness centers, yoga, dance, cycling, pilates, barre studios, and other customer-facing fitness centers
Offices - non-customer-facing offices such as: legal; accounting services; architectural/engineering design; and other professional services
Personal Care Services - hair salons, barber shops, nail salons, spas, massage parlors, waxing centers, tattoo parlors
Retail - retailers and merchandisers such as: grocery stores; hardware stores; clothing stores; pharmacies; department stores; shopping malls
Outdoor Recreation - customer facing services such as driving ranges, outdoor shooting ranges, paintball courses, outdoor adventure parks
- Toolkit(coming soon)
Service Counters - stores providing assorted services for dropped off goods, such as: dry cleaners; electronics repair shops; shoe repair shops; car washes
Day Camps - recreational youth programs such as sports camps, recreational camps, educational camps
- Toolkit (coming soon)
Youth Sports - youth sports games or matches, group sports lessons, team or group sports practices (no competitive sports permitted in Phase 3)
Restaurants and Bars (outdoor dining and drinking) - full-service restaurants, limited-service restaurants, snacks bars, taverns, and other food and beverage businesses
Businesses also are encouraged to go above and beyond this guidance in prioritizing the safety and health of their workers and customers.
If you have read the industry safety guidelines above and have other specific questions or comments about how Phase 3 affects your business or employees, please feel free to get in touch with Illinois Department of Economic Opportunity (DCEO). For direct support, contact the Business Hotline Monday through Friday at 1-800-252-2923, or email at: email@example.com.
Updated May 29, 2020 - Below is information about local facilities, programs and activities as the state enters Phase 3 of the Restore Illinois Plan. This list is not intended to be comprehensive and is subject to changes and updates over time.
Bartlett Park District:
The Bartlett Aquatic Center and spray playgrounds will not open for the 2020 season.
Apple Orchard & Villa Olivia golf courses are open with restrictions in place.
All Playgrounds remain closed – the park district is hopeful that these will open in Phase 4. All trails are open for walking, running, and bike
Outdoor basketball courts and Bartlett Skate Park have reopened. Everyone is encouraged to continue social distancing.
Phase 3 does not include opening LIFECENTER Health & Fitness Club for members to workout. Phase 4 will allow for the opening of the Health Club. Hopefully this will happen in early July. Group fitness classes will be held outside in early June in accordance with the requirements of Phase 3. Classes will be limited to 10 participants per class. Information will be available on the Bartlett Park District website. One-on-One Personal Training will be offered starting mid-June.
At this time Splash Central, the indoor pool, remains closed. The park district is waiting for guidelines from the Illinois Department of Public Health about opening for swim lessons, lap swimming, and aquatic based fitness programs.
Bartlett Nature Center in James “Pate” Philip State Park will be open for summer programs only in Mid-June. The trails at the state park have reopened for walking and biking.
For more Park District information visit https://bartlettparks.org/
Hanover Township: All in-person appointments with caseworkers and staff will be conducted over the phone or virtually for the time being. All programs and special events will be canceled or rescheduled. The need for urgent, in-person appointments will be made on a case-by-case basis with the appropriate staff person.
Township transportation services will also be limited for the time being, with the exception of dialysis and other critical appointments. Riders will be required to wear gloves and face masks. The Township will continue to deliver meals to home-bound, qualifying residents.
The Izaak Walton Center, Assessor’s office, passport office and Department of Youth & Family Services will be closed for walk-in appointments but available for phone consultations.
The Township Lending Closet is available during this time. The Township Food Pantry is offering curbside pickup of supplies for residents. Pantry users are encouraged to fill out the shopping lists available on the township website and call ahead to place their orders beginning at 9 a.m., Monday thru Saturday. Staff will bring supplies to the vehicles. Donations for the pantry can be dropped off or picked up from the Town Hall, Senior Center or the pantry.
The Stars N Stripes Cafe is providing curbside pickup for lunches, Monday thru Friday. Residents may call the Senior Center at 630-483-5600 from 9 a.m. to 1 p.m. to place an order and can pick up from 11 a.m. to 4:30 p.m. Staff will bring the meals to the cars waiting outside the Senior Center.
See more information on the township website: https://www.hanover-township.org/
Wayne Township: Wayne Township will reopen its doors to the public on June 1 with the following exceptions:
The Senior Center will remain closed until further notice.
WAYS will continue to operate under the stay at home order. There will be no summer camp. You can contact WAYS at 630-231-7166 with questions.
General Assistance and the Assessor's Office will be open to those who have appointments only. To schedule an appointment with GA, please call 630-231-7173. To schedule an appointment with the Assessor, please call 630-231-8900.
Visitors must wear a mask in the building at all times.
Bartlett Public Library:
Starting on June 8, the Library will partially open to the public. The public may pick up items that are placed on hold. During this time, you won't be able to browse the collection or remain within the building for an extended period of time.
Since the Library building is closed, BPLD patrons may sign up for an eCard to gain access to online services such as Libby, Hoopla, Freegal Music, Flipster and more. Click here to sign up for an eCard. For more information and the latest Library news, http://www.bartlett.lib.il.us/
Bartlett Hills Golf Course: Bartlett Hills is now open for Tee Times! Foursomes with Cart and Limited Practice Facilities available. Golf and event staff will be available to answer your questions by phone – Golf, 630-837-2741; Catering, 630-213-3103.
Bartlett Depot Museum: The Bartlett Depot Museum is taking proactive measures to help to reduce the potential spread of COVID-19 throughout the community. Therefore, the Bartlett Depot Museum is closed for the time being. Please visit the Village of Bartlett Museums along with the Depot Museum online and access the museum's online collection 24/7.
Bartlett Fire Protection District: Due to the threat imposed by COVID-19 (Corona Virus), and until further notice, the Bartlett Fire District (District) will not be participating in non-emergency group activities or public education events. Additionally, members of the public will not be able to use the District’s facilities for meetings, tours, or events. For more information, https://bartlettfire.com/
Arts in Bartlett's: As Illinois moves into Phase 3, Arts in Bartlett and its teachers are working on a plan to resume some of their services in June, developing social distancing guidelines for the building, with capacity of no more than 10 in the building at once, and face coverings, frequent cleaning, and other guidelines to make sure everyone is safe.
Music teachers will resume in person lessons, and art camp may start sometime in June, with a limit of five students to begin with in 2.5 hour classes, one in the morning and one in the afternoon, Monday-Friday. Many of the teachers who use the Arts in Bartlett facility are keeping their lessons going on virtual platforms.
The Global Arts Festival, originally scheduled for June 27-28, has been rescheduled for Oct. 3-4 and moved from Bartlett Park to Hanover Township grounds or indoors at the Senior Center if the weather is inclement. Arts in Bartlett is accepting applications on the Festival Page with no payment due until the organization can reconfirm the date later in the summer. Visit the Arts in Bartlett website for more information
National Night Out Picnic in the Park - has been rescheduled from Tuesday, August 4 to Tuesday, October 6.
The Village of Bartlett's Clean-Up Week/Community Shred Event - normally scheduled in June, has been postponed until fall
- IL Department of Public Health: COVID-19 Hotline, call 1-800-889-3931; email DPH.SICK@ILLINOIS.GOV; or visit http://www.dph.illinois.gov/topics-services/diseases-and-conditions/diseases-a-z-list/coronavirus
- Centers for Disease Control and Prevention (CDC): https://www.cdc.gov/coronavirus/2019-ncov/about/index.html
- State of Illinois Coronavirus website: https://www2.illinois.gov/sites/coronavirus/Pages/default.aspx
- Cook County Department of Public Health: If you have questions or concerns, please call the Cook County COVID-19 Hotline 708-633-3319 or email CCDPH.COVID19@cookcountyhhs.org.
You can also visit https://www.cookcountypublichealth.org/communicable-diseases/covid-19/
- DuPage County Health Department: If you are in DuPage County and have questions or concerns about COVID-19, contact the DuPage Health Department COVID-19 Call Center at 630-221-7030. Hours: Monday through Saturday 8 AM– 8 PM, Sunday 10 AM – 6 PM You can also visit https://www.dupagehealth.org/590/Coronavirus-Disease-2019-COVID-19-Inform and The DuPage County Coronavirus Dashboard at https://www.dupagehealth.org/610/DuPage-County-COVID-19-Dashboard
- FEMA Coronavirus Rumor Control website: https://www.fema.gov/coronavirus-rumor-control
DU-COMM Procedures You Need to Know
Friday, 3/20/2020 - The Village’s emergency dispatch center (DU-COMM) recently implemented additional 9-1-1 call answering procedures. This will help police officers, firefighters and paramedics determine what personal protective equipment (PPE) or safety precautions they need to take to better protect them from the community spread of the coronavirus (COVID-19).
When you call 9-1-1, you will be asked a series of additional questions such as if you have breathing problems, a fever, cough or flu-like symptoms. The 9-1-1 dispatcher also will ask if you recently traveled, if you have been in contact with anyone who has recently traveled, or if you have been in contact with someone who has a confirmed case or is being tested for the coronavirus (COVID-19).
DU-COMM indicated these additional 9-1-1 call answering procedures WILL NOT DELAY emergency response. Thank you for helping to limit the exposure of the coronavirus (COVID-19) to our police officers, firefighters, and paramedics.
Police Department Emergency Call Protocol
Friday, 3/13/2020 - Bartlett Police Department is implementing additional health and safety precautions to help protect residents and PD employees from the community spread of the coronavirus (COVID-19) The following police protocol went into effect on Friday, 3/13/2020 at 6 p.m. and will remain in effect until further notice:
High Priority/Emergency Calls
• Bartlett Police Department will only be responding to high priority/emergency calls, including, but not limited to:
- any violent crimes or crimes against persons,
- motor vehicle crashes involving injuries or lane blockage,
- a battery or domestic-related incident either in progress or where the suspect or offender is still on the scene,
- burglaries where evidentiary items need to be collected or the crime scene needs to be processed,
- or where the shift supervisor deems it necessary for a police officer to respond
Low Priority Calls for Service
• Low priority calls involving non-emergencies, delayed calls for service, informational calls, property crimes, or ordinance violations will only be handled via a phone-in report process. A police officer will call you back and generate a police report over the telephone after you call 9-1-1.
DO NOT ENTER THE BUILDING:
• If your request for service needs fall within the low priority calls for service category,
• If you have a fever or had a fever within the last 24 hours,
• Traveled outside of the United States within the last 14 days,
• Or if you are experiencing flu-like symptoms, a cough, sore throat, or shortness of breath.
PLEASE RETURN HOME AND CALL 9-1-1 TO MAKE YOUR POLICE REPORT.
How 2019-nCoV Spreads
Much is unknown about how 2019-nCoV, a new coronavirus, spreads. Current knowledge is largely based on what is known about similar coronaviruses. Coronaviruses are a large family of viruses that are common in many different species of animals, including camels, cattle, cats, and bats. Rarely, animal coronaviruses can infect people and then spread between people such as with MERS, SARS, and now with 2019-nCoV.
Most often, spread from person-to-person happens among close contacts (about 6 feet). Person-to-person spread is thought to occur mainly via respiratory droplets produced when an infected person coughs or sneezes, similar to how influenza and other respiratory pathogens spread. These droplets can land in the mouths or noses of people who are nearby or possibly be inhaled into the lungs. It’s currently unclear if a person can get 2019-nCoV by touching a surface or object that has the virus on it and then touching their own mouth, nose, or possibly their eyes.
Typically, with most respiratory viruses, people are thought to be most contagious when they are most symptomatic (the sickest). With 2019-nCoV, however, there have been reports of spread from an infected patient with no symptoms to a close contact.
It’s important to note that how easily a virus spreads person-to-person can vary. Some viruses are highly contagious (like measles), while other viruses are less so. There is much more to learn about the transmission, severity, and other features associated with 2019-nCoV and investigations are ongoing.
See the graphic above, right to see the CDC guidance for how to wear a face mask & use this link for more face mask information including a DIY Face Mask Guide.
For confirmed 2019-nCoV infections, reported illnesses have ranged from people with few to no symptoms to people being severely ill and dying. Symptoms can include:
Shortness of breath
CDC believes at this time that symptoms of 2019-nCoV may appear in as few as 2 days or as many as 14 days after exposure. This is based on what has been seen previously as the incubation period of MERS viruses.
Prevention & Treatment
There is currently no vaccine to prevent 2019-nCoV infection. The best way to prevent infection is to avoid being exposed to this virus. However, as a reminder, CDC always recommends everyday preventive actions to help prevent the spread of respiratory viruses, including:
• Wash hands frequently
• Avoid close contact with others, especially those who are sick
• Stay home when sick
• Cover coughs and sneezes
• Avoid touching your eyes, nose and mouth
• Routinely clean frequently touched surfaces and objects
There is no specific antiviral treatment recommended for 2019-nCoV infection. To help relieve symptoms take pain and fever medications; drink plenty of liquids; and stay home and rest. People who think they may have been exposed to 2019-nCoV should contact your healthcare provider immediately.
Click here to see the IDFPR press release below as a pdf
March 30, 2020, CHICAGO – The Illinois Department of Financial and Professional Regulation today announced a series of actions to ensure the protection of Illinoisans in many areas of consumer borrowing, servicing, and collections. The Department also provided Guidance to its regulated entities, state banks, credit unions, installment lenders, payday lenders, title loan lenders, sales finance lenders including auto loans, currency exchanges, student loan servicers, mortgage servicers, and collection agencies concerning their lending, servicing, and collection during the COVID-19 pandemic.
IDFPR guidance for state banks and credit unions and help for their consumers
The Illinois Department of Financial and Professional Regulation (IDFPR), Division of Banking and Division of Financial Institutions strongly urges banks and credit unions to respond to borrowers affected by the current economic environment, such as small businesses, hourly workers, and independent contractors.
Although IDFPR is aware that many state banks and credit unions are already providing modifications, forbearances, and new loans to consumers and businesses, IDFPR is encouraging all banks and credit unions to consider taking the following actions:
• Offering payment accommodations (such as allowing borrowers to defer payments at no cost or extending the payment due dates)
• Providing new loans on favorable terms to businesses and consumers
• Waiving certain fees (such as those for ATM usage, overdrafting, and late payments on credits cards and other loans)
• Increasing ATM daily cash withdrawal limits
• Easing restrictions on cashing out-of-state and non-customer checks
• Increasing credit card limits for creditworthy borrowers
• Alerting customers to the heightened risk of scams and price gouging during the COVID19 disruptions
• Reminding customers to contact their financial institutions before entering into unsolicited financial assistance programs
• Ensuring that consumers and small businesses don’t experience a disruption of service if financial institutions close their offices
Additionally, banks and credit unions should contact customers via app announcements, text, email, or otherwise to explain the above-listed assistance being offered to customers. Guidance to Illinois-licensed depository institutions regarding support for borrowers impacted by COVID-19 may be viewed here https://www.idfpr.com/COVID-19.asp.
The Department supports banks and credit unions using their capital and liquidity buffers to lend and undertake other supportive actions in a safe and sound manner. For more information, institutions can refer to the Interagency Statement on Loan Modifications and Reporting for Financial Institutions Working with Customers Affected by the Coronavirus, FDIC Financial Institution Letter FIL-20-2020, and NCUA Letter to Credit Unions 20-CU-02 as applicable. There is also an FAQ for credit unions intended to consolidate answers to common questions DFI has received from credit unions during the COVID-19 pandemic.
The Department recognizes such efforts serve the long-term interest of Illinois communities and banks and credit unions when conducted with appropriate management oversight and that they are consistent with safe and sound practices and applicable laws, including consumer protection laws. Prudent efforts to help consumers and businesses will not be subject to examiner criticism.
What consumers should know if they have outstanding loans or want to borrow from payday, installment, title, or sales finance lenders including auto loans and IDFPR guidance for the industry
1. IDFPR encourages its lenders to work with borrowers during the COVID-19 pandemic to offer forbearance on payments without interest and late fees and refrain from negative credit reporting by using the specially-created disaster code.
2. If a lender closes its doors for health reasons, the lender will provide notice soon thereafter to IDFPR and provide reasonable ways to ensure borrowers can make payments to avoid delinquency.
3. Consumers who are experiencing financial difficulties during the COVID-19 pandemic and are seeking loan assistance should look for the most affordable loan options by considering the advertised APR and other loan costs.
4. For questions or complaints about licensed consumer lenders, go to http://www.idfpr.com/DFI/DFIComplaintForm.asp.
Help for renters and homeowners struggling with payments during COVID-19 pandemic and IDFPR guidance for mortgage servicers
If you are struggling to make rent or mortgage payments, here is some important information you should know:
Actions that have been taken:
1. Governor Pritzker issued an Executive Order on March 20, 2020 pausing all evictions from homes and rental units.
2. IDFPR is urging all mortgage servicers to defer mortgage payments for 90 days for those who are suffering hardship as a result of the COVID-19 pandemic.
3. Actions have been taken with regard to certain mortgages:
➢ Single Family Home Loans Financed by Fannie Mae and Freddie Mac:
Foreclosure sales and evictions have been suspended for these loans. The following measures may be available:
• Forbearance or reduction of mortgage payments for up to 12 months
• Suspension of late charges and penalties
• Suspension of reporting to credit bureaus of past due payments
➢ Multifamily Home Loans Financed by Fannie Mae and Freddie Mac:
Forbearance on multifamily home loans on the condition that borrowers suspend all evictions for renters struggling to pay rent due to the coronavirus crisis.
➢ FHA/HUD and Reverse Mortgages for Seniors:
Suspension of evictions and foreclosures for 60 days on FHA single family home loans and reverse mortgages for seniors. The suspension applies to new foreclosures and foreclosures currently in progress.
➢ VA loans: Guidance from VA urges mortgage servicers to:
• Ensure borrowers unable to make their payments are evaluated for VA Loss Mitigation options
• Waive late fees of affected loans
• Suspend credit reporting to avoid damaging credit records
➢ Other Mortgage Loans:
For a list of individual bank modification programs visit this link https://www.aba.com/about-us/press-room/industry-response-coronavirus. Credit unions are also offering modifications. Check with your credit union to see if they are participating or visit https://www.icul.com/covid-19-best-practices-2/.
Here are specific actions you can take:
1. Contact your landlord and mortgage servicer immediately
2. Contact your mortgage servicer or lender to learn about their most up-to-date mortgage relief programs
3. Contact the following for additional assistance:
➢ A HUD certified housing counselor (Go to www.HUD.com to find a counselor near you),
➢ A legal assistance agency for the rights of renters, or visit https://www.carpls.org/client-services/
➢ If you are a veteran that has questions about their mortgage options, please contact the St. Paul VA Regional Office at 1-877-827-3702
➢ The Illinois Attorney General’s Mortgage Helpline at 1-866-544-7151
➢ IDFPR at 1-888-473-4858
➢ If you believe you are not being treated properly by your mortgage servicer, you may either file a complaint with the Illinois Attorney General’s office or with IDFPR.
Guidance to Illinois-licensed mortgage servicers and exempt mortgage servicers regarding support for borrowers impacted by COVID-19 may be viewed here https://www.idfpr.com/COVID19.asp.
Help for students struggling with payments during COVID-19 pandemic and IDFPR guidance for student loan servicers
If you are struggling to make you student loan payments, here is some important information you should know:
Actions that have been taken by Congress for federal student loans held by the US Department of Education:
1. Interest rates on federal student loans have been reduced to 0% until September 30, 2020.
2. Repayment on federal student loans are suspended until September 30, 2020.
3. Involuntary collection activity on federal student loans including wage garnishments and offsets will be suspended until September 30, 2020. Further, it will refund $1.8 billion to 830,000 borrowers in money that has been previously subject to offset.
4. Credit reporting will take place as if the borrower were making timely payments.
Here are specific actions you can take for both private and federal student loans:
1. Contact your student loan servicer as quickly as possible if you are having trouble making your payments. Servicers can assist you to select the repayment option that best fits your financial circumstances, including income-based repayment options.
2. Borrowers experiencing trouble with their student loan servicers are encouraged to contact the following:
➢ Contact the IDPFR Division of Banking 217-785-2900 for information or to file a complaint with IDFPR.
➢ Contact the Attorney General’s Student Loan Helpline at 1-800-455-2456 or file a complaint with the Office of the Illinois Attorney General.
➢ To find out if you have a federal student loan, visit the Department of Education’s National Student Loan Data System (NSLDS) at nslds.ed.gov or call the Department of Education’s Federal Student Aid Information Center at 1-800-433-3243 or 1-800- 730-8913 (TDD).
Guidance to Illinois-licensed student loan servicers regarding support for borrowers impacted by COVID-19 may be viewed here https://www.idfpr.com/COVID-19.asp.
Guidance for debt collection agencies and information for consumers about debt collection during COVID-19 pandemic
Information you should know:
1. Debt collection is not listed as essential businesses under Governor Pritzker’s Order of March 20, 2020. However, debt collectors may continue to operate remotely.
2. The Department is encouraging debt collectors and debt buyers to work with consumers to accommodate hardships due to the COVID-19 crisis, including to suspend collection activity for a period of at least 60 days.
3. Consumers should be aware of their rights, including:
➢ Debt collectors cannot call you at places and times known to be inconvenient
➢ Debt collectors must tell you the truth about the amount of your debt
➢ Debt collectors cannot use deceptive methods to collect a debt from you
IDFPR will send regulatory guidance to these licensees that they must continue to follow consumer protection and debt collection laws and will be monitoring their compliance.
Anyone who is experiencing a problem with a collection agency or debt buyer can file a complaint with IDFPR or with the Illinois Attorney General’s Office.
Help to protect consumers’ credit history due to hardships caused by the COVID-19 pandemic
Information you should know:
1. IDFPR issued guidance to its financial licensees about steps they can take to mitigate damage to borrowers’ credit during the COVID-19 crisis.
2. If creditors report consumers’ credit information, they should use the disaster code in conjunction with a deferment, which will have neutral impact on a borrower’s credit.
3. If consumers have trouble making their payments, they should contact their creditors to explore potential deferments or payment plans.
4. Consumers should regularly monitor their credit and contact their creditors and consumer reporting agencies if they find any errors.
Steps you can take:
1. Consumers should regularly check their credit and dispute any incorrect information the consumer reporting agencies.
2. Under federal law, everyone is entitled to one free credit report from each of the three agencies annually. You can request and review your free report through one of the following ways:
➢ Online: Visit AnnualCreditReport.com
➢ Phone: Call (877) 322-8228
3. For information about your rights visit:
➢ The CFPB at https://www.consumerfinance.gov/consumer-tools/credit-reports-andscores/
➢ The FTC at https://www.consumer.ftc.gov/articles/0155-free-credit-reports
Governor Pritzker Issues Executive Order 14 Addressing the Repossession of Vehicles
The Executive Order states:
Section 1. Beginning March 27, 2020 and continuing for the duration of the Gubernatorial Disaster Proclamation, the provisions of the Uniform Commercial Code, 810 ILCS 5/9-609, regarding the possession or usability of a vehicle, and the provisions of the Illinois Vehicle Code, 625 ILCS 5/3-114, regarding the repossession of vehicles, are suspended. No provision contained in this Executive Order shall be construed as relieving any individual of the obligation to make payments or comply with any other obligation that an individual may have pursuant to a loan agreement or otherwise.