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Important Contact Information

About 2019 Novel Coronavirus (2019-nCoV)


Centers for Disease Control and Prevention (CDC) is responding to an outbreak of respiratory disease caused by a novel (new) coronavirus that was first detected in China and which has now been detected in more than 100 locations internationally, including in the United States. The virus has been named “SARS-CoV-2” and the disease it causes has been named “coronavirus disease 2019” (abbreviated “COVID-19”). 

On January 30, 2020, the International Health Regulations Emergency Committee of the World Health Organization (WHO) declared the outbreak a “public health emergency of international concern (PHEIC). and as of March 11, 2020, WHO has characterized COVID-19 as a pandemic. On January 31, Health and Human Services Secretary Alex M. Azar II declared a public health emergency (PHE) for the United States to aid the nation’s healthcare community in responding to COVID-19. On March 11, WHO publicly characterized COVID-19 as a pandemic. On March 13, the President of the United States declared the COVID-19 outbreak a national emergency. This is a rapidly evolving situation and information will be updated on the CDC website as it becomes available. 



March 20, 2020 – Following the advice of leading health experts, Governor JB Pritzker has signed a statewide stay at home order to keep new cases of COVID-19 from rapidly increasing and ensuring the state’s health care system remains fully operational to treat patients in need of urgent care.

The order takes effect at 5 p.m. on Saturday, 3/21 and will continue through April 7.

All first responders, emergency management personnel, law enforcement personnel, health care workers and others working to support Essential Businesses and Essential Government Functions like grocery stores and pharmacies are exempt from this stay at home order.  

The governor’s action formalizes his calls for Illinoisans to stay at home as much as possible aside from meeting their basic needs. According  to the governor you can still go to the grocery store and pharmacy, visit a health care provider, put gas in your car, go for a walk or hike, etc. Click on the link below to see the full order:


Governor Pritzker’s Executive Stay at Home Order

The  Village of Bartlett will comply with the Governor’s order by ensuring  the continuation of essential municipal operations and services while also providing for the health, safety and welfare of Village employees, residents and the business community.  

Accordingly, Bartlett Village Hall will continue to be CLOSED to the general public until further notice and will be operating with a modified staff. Village Hall employees who are able to work from home have been directed to do so.  


For essential services, staff will be available by phone, email or through the Village's GORequest system (access the GORequest system on your smartphone or other electronic device for free by searching “GORequest” in the Apple app store or on Google Play. You can also access it using the Contact Us webpage). 

Finance/Main Office: 630-837-0800
Planning & Development: 630-540-5940/630-540-5920
Administration: 630-540-5908
Village Hall Drop Box Public Works: 630-540-0811


Please Use the Drop Box in the Village Hall Parking Lot for water bills, permits and other correspondence as needed. 

Thank you for your patience as the Village takes these precautions to keep municipal staff and community members safe during this time.   


Bartlett Police Department/DuComm Protocols

The Village has reached out to long-term care and senior living facilities in Bartlett to offer its assistance, develop an open line of communication and discuss the prevention/screening procedures the facilities are enacting.  In order to keep everyone in the community safe and informed, there has been similar outreach to the Bartlett Park District, Bartlett Library District, the Bartlett Fire Protection District, Hanover and Wayne Townships and Metra. 

Closures & Cancellations in the Bartlett Area 

The Village has increased surface cleanings, especially door handles and railings, service counters, work stations and computer stations at municipal facilities. It is recommended that residents use the following measures to stay healthy and limit the potential spread of COVID-19:


• Wash hands frequently
• Avoid close contact with others, especially those who are sick
• Stay home when sick
• Cover coughs and sneezes
• Avoid touching your eyes, nose and mouth 
• Routinely clean frequently touched surfaces and objects

Illinois Department of Public Health - Coronavirus Update 3/26/2020 

SPRINGFIELD, March 26, 2020 – The Illinois Department of Public Health (IDPH) today announced 673 new cases of coronavirus disease (COVID-19) in Illinois, including seven deaths; a man in his 50s, two men and two women in their 60s, a man in his 70s, and a woman in her 90s. Approximately 87% of fatalities are among patient 60 years of age and older.

Franklin and Tazewell counties are now reporting cases. Currently, IDPH is reporting a total of 2,538 cases, including 26 deaths, in 37 counties in Illinois.  The age of cases ranges from younger than one to 99 years. 

For all personal protective equipment (PPE) donations, email

For information on actions you, your school, workplace, and community can take, please visit Steps to Stay Safe from COVID-19. For general questions about COVID-19, call the COVID-19 Hotline at 1-800-889-3931, email DPH.SICK@ILLINOIS.GOV, or visit

Cook County Department of Public Health:
Call 708-633-4000 or visit

DuPage County Health Department - Coronavirus Update 3/26/2020 

March 26, 2020, DuPage County --The Health Department is posting COVID-19 case numbers on Numbers will be updated daily by 3:00 pm.

If you are in DuPage County and have questions or concerns about COVID-19, contact the DuPage Health Department COVID-19 Call Center at (630) 221-7030. Hours: Monday through Saturday 8 AM– 8 PM, Sunday 10 AM – 6 PM

In DuPage County, there are now 48 additional confirmed cases of coronavirus disease 2019 (COVID-19) since yesterday (3/25). There are now 182 confirmed cases of COVID-19, including 41 from the Long-Term Care Facility (LTCF) in Willowbrook (since cases are identified by the county of residence, not all of the 49 total cases at the LTCF are counted in the DuPage County case count). 

The DuPage County Health Department (DCHD) continues to discourage testing for individuals who are mildly or not sick at all. If you are sick, please stay home except to get medical care. 

Call your doctor: If you think you have been exposed to COVID-19 and develop a fever and symptoms, such as cough or difficulty breathing, call your healthcare provider for medical advice.

  • If you are a close contact of someone with COVID-19 and develop symptoms of COVID-19, call your healthcare provider and tell them about your symptoms and your exposure. They will decide whether you need to be tested, but keep in mind that there is no treatment for COVID-19 and people who are mildly ill may be able to isolate and care for themselves at home.

People at higher risk for serious illness from COVID-19 should contact their healthcare provider early, even if their illness is mild.

• Respiratory Etiquette: Cover coughs and sneezes with a tissue, then throw the tissue in the trash can.

• Hand Hygiene: Wash hands often with soap and water for at least 20 seconds; especially after going to the bathroom; before eating; and after blowing your nose, coughing, or sneezing.

• If soap and water are not readily available, use an alcohol-based hand sanitizer with 60 percent to 95 percent alcohol.

• Environmental Health Action: Routinely clean frequently touched surfaces and objects.

For more COVID-19 information, including fact sheets and links to resources from IDPH and CDC, visit DCHD’s Coronavirus Disease 2019 (COVID-19) Information page, which is updated as information is available from local, state and federal partners.


How 2019-nCoV Spreads

Much is unknown about how 2019-nCoV, a new coronavirus, spreads. Current knowledge is largely based on what is known about similar coronaviruses. Coronaviruses are a large family of viruses that are common in many different species of animals, including camels, cattle, cats, and bats. Rarely, animal coronaviruses can infect people and then spread between people such as with MERS, SARS, and now with 2019-nCoV.

Most often, spread from person-to-person happens among close contacts (about 6 feet). Person-to-person spread is thought to occur mainly via respiratory droplets produced when an infected person coughs or sneezes, similar to how influenza and other respiratory pathogens spread. These droplets can land in the mouths or noses of people who are nearby or possibly be inhaled into the lungs. It’s currently unclear if a person can get 2019-nCoV by touching a surface or object that has the virus on it and then touching their own mouth, nose, or possibly their eyes.

Typically, with most respiratory viruses, people are thought to be most contagious when they are most symptomatic (the sickest). With 2019-nCoV, however, there have been reports of spread from an infected patient with no symptoms to a close contact.

It’s important to note that how easily a virus spreads person-to-person can vary. Some viruses are highly contagious (like measles), while other viruses are less so. There is much more to learn about the transmission, severity, and other features associated with 2019-nCoV and investigations are ongoing.


For confirmed 2019-nCoV infections, reported illnesses have ranged from people with few to no symptoms to people being severely ill and dying. Symptoms can include:

Shortness of breath

CDC believes at this time that symptoms of 2019-nCoV may appear in as few as 2 days or as many as 14 days after exposure. This is based on what has been seen previously as the incubation period of MERS viruses.

Prevention & Treatment

There is currently no vaccine to prevent 2019-nCoV infection. The best way to prevent infection is to avoid being exposed to this virus. However, as a reminder, CDC always recommends everyday preventive actions to help prevent the spread of respiratory viruses, including:

There is no specific antiviral treatment recommended for 2019-nCoV infection. To help relieve symptoms take pain and fever medications; drink plenty of liquids; and stay home and rest. People who think they may have been exposed to 2019-nCoV should contact your healthcare provider immediately.



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