The Village of Bartlett uses the CodeRED Emergency Notification System for emergency messages and the distribution of information considered to be important.
CodeRED allows the Village to telephone all or targeted areas of Bartlett in case of an emergency situation that requires immediate action, such as an evacuation, contaminated water, hazardous chemical spill, etc. This system is capable of dialing the entire Village within minutes. It then delivers a pre-recorded message describing the situation to the live person answering the call or to an answering machine. The number that appears on your caller ID is 866-419-5000, which you can call back to hear the most recently sent message again.
Although the CodeRED system starts with a public database for calling, no one should automatically assume his or her phone number is included. If your phone number is not in the database, you will not be called.
If you reside or own property within the incorporated limits of Bartlett and would like to receive CodeRED emergency messages you may signup by clicking the link on the left side or the one at the bottom of this page. IMPORTANT: USE YOUR PHYSICAL BARTLETT ADDRESS. DO NOT USE POST OFFICE BOXES OR OUT OF TOWN ADDRESSES. Should you at anytime wish to be removed from the calling list you may do so by calling Scott Skrycki, Bartlett Administration Department, 630-837-0800.
CodeRED Frequently Asked Questions
What is CodeRED?
The CodeRED Emergency Notification System is a fast communication service allowing the Village of Bartlett to notify citizens of an emergency situation. This service is free to all Bartlett residents and businesses located within our incorporated limits.
How will I benefit from this service?
This high-speed telephone system allows the Village to contact participants to provide information about a critical situation, what action needs to be taken, and notification that the situation has been resolved.
What do I have to do to receive this benefit?
To receive CodeRED warnings you must register your home, cell phone, or business phone number in the CodeRED database. Click Here to Sign up for CodeRED. To register multiple cell phone numbers to a Bartlett address, click continue at the bottom of the first registration page and add your information and additional phone numbers on the next pages.
How does it work?
CodeRED delivers the important message through a high-speed telephone calling system to all phone numbers on the CodeRED database. Village staff access CodeRED via a secure portal on the web. A "call area" is marked identifying street addresses. Telephone numbers are matched up electronically to these addresses through the use of Geographical Information Systems (GIS). A pre-recorded message is sent out via the telephone with information about the incident and possibly instructions for action to be taken.
What should I do if I receive a CodeRED message?
* Listen Carefully
* Follow Instructions
* Don’t hang up until you hear the whole message
(the message will not be repeated)
* DO NOT call 9-1-1 unless instructed to do so (You will only tie up emergency lines)
What should I do if I don’t receive a message?
Your area of the community may not be affected. In which case, you won’t receive a call even if it’s only a block away.
Will the system work with cell phones?
Yes. But, your cell phone number needs to be associated with your Village of Bartlett address. We encourage you to register your cell phone number. To register multiple cell phone numbers to a Bartlett address, click continue at the bottom of the first registration page and add your information and additional phone numbers on the next pages.
What is CodeRED used for?
CodeRED will be used for significant incidents and events where the timely notification of an affected population or geographic area is essential.
How Do I Register?
The following information is required to add a telephone number into the "CodeRED" database: first and last name; address (physical address, no P.O. boxes); city; state; zip code; and primary phone number. A primary phone number is most likely the identified home phone number. An alternate phone number, such as a mobile phone, can also be entered and both the primary and alternate line will be contacted in the event of an emergency. The system works with cellular phones but requires a Village of Bartlett street address.
For those who are hearing impaired, the sign up form offers a TDD ONLY option for tone delivery of emergency messages. Messages delivered to phone numbers marked TDD will only be delivered in a TDD/TTY format. For those without Internet access, computers available at the Bartlett Public Library allow you to access the Village of Bartlett website to register.
THIS SYSTEM WILL BE USED FOR EMERGENCY PURPOSES OR NOTIFICATION OF INFORMATION CONSIDERED TO BE VITALLY IMPORTANT
Examples of times when the CodeRED system could be utilized: drinking water contamination, utility outage, evacuation notice, missing person, fires or floods, bomb threat, hostage situation, chemical spill or gas leak, and other emergency incidents where rapid and accurate notification is essential for life safety.