Support Services & Helpful Links

Press Enter to show all options, press Tab go to next option

Witness/Victim Information

If you are a victim or a witness on a criminal case that occurred within the Village of Bartlett, you may be entitled to victim/witness assistance provided through a number of federal, state or county assistance programs. If you are a victim of domestic violence you can call the Illinois Domestic Violence Help Line 1-877-TO END DV [1-877-863-6338]. This is a toll free, confidential, multi-lingual 24-hour referral assistance for victims of domestic violence.

For further information, please visit the following websites:

Illinois Attorney General’s Office – Victim Assistance
Illinois Coalition Against Domestic Violence
Cook County State’s Attorney Victim Services
DuPage County Victim Services Unit
Kane County Victims’ Rights Unit

Sex Offender Information

The Sex Offender Registry was created to facilitate access to publicly available information about persons convicted of sex offenses. 

Illinois Helpline for Opioids & Other Substances

IL opioid helpline logo
The State of Illinois has established a free and confidential helpline for opioids and other substances that is staffed by trained specialists 24 hours a day, 7 days a week for individuals and families who are struggling with addiction. To reach the helpline, please call 1-833-2FINDHELP.




This telephone/printer system for the hearing impaired enables the Bartlett Police and Fire Departments to communicate with hearing impaired citizens in emergency situations. Emergency/NonEmergency #: 911 (Du Comm dispatch center).


Police and Fire Services are dispatched by DuPage Public Safety Communications (DuComm). Located in Glendale Heights, they handle this service for many area police departments and fire departments. All calls for service, whether routine or emergency in nature, should be directed to the 911 Operator. Dial 911 for all police service calls. For more information on DuComm services visit

Bartlett Encourages Residents to Sign Up for Smart 9-1-1

The Bartlett Police Department highly encourages Bartlett residents and businesses to register for the new Smart911 technology service recently implemented by its 9-1-1 emergency call center, DuComm.

Residents and businesses can register their home, business, and cellular telephone numbers for free at in order to provide emergency personnel with additional valuable information concerning medical information, pet information, special needs information, specific information about their residence or business, language preferences, and photographs of themselves or their children when a 9-1-1 call is placed. Smart911 will also allow the dispatchers to track the location of a cellular telephone call through global positioning technology in case the call is dropped or if an individual uses a cellular telephone instead of a landline telephone at a business or at a residence.

The information provided to Smart911 is encrypted and secure and will never be sold or used for any purposes other than public safety. Only the Bartlett Police Department and Bartlett Fire Protection District will be able to access the information once the dispatchers relay it to the emergency personnel in the field. 

Identity Theft

Stealing someone’s identity to buy everything from cars, consumer goods, and mortgages, while leaving the victim’s credit rating in ruins is one of the fastest growing crimes in America. The Bartlett Police Department can offer tips and information that will keep you from becoming a victim of Identity theft.

For further information, please visit the following web sites:
Federal Trade Commission -
U.S. Department of Justice  -
Social Security Administration -

Illinois Premise Alert Program

Disabled or special needs residents are encouraged to participate in the Illinois Premise Alert Program (PAP), whereby you give your personal information to the Bartlett Police Department, who will then share the information with their 9-1-1 emergency dispatch center, DU-COMM.  The confidential information will be stored in a computer database so first responders such as police and fire personnel will have immediate access to it in the event of an emergency situation. This program is also available to parents, family members, guardians, and caregivers on behalf of a disabled or special needs resident.

The Premise Alert Program forms can be downloaded here and are also available at the Bartlett Police Department’s Records Section. The forms can be mailed or dropped off at the Bartlett Police Department, located at 228 South Main Street, Bartlett, IL 60103.

Missing/Runaway Children & Missing Adults

Call if your loved one is missing: Do not wait! Call the Bartlett Police Department 9-1-1 dispatcher to make a report as soon as possible.A person is considered “missing” when his or her whereabouts are unknown and unexplained for a period of time that is considered unusual or suspicious in relation to that person’s normal behavior patterns or routines. Runaways brochure pic

For more information, please refer to the BPD Missing Persons brochure or the following resources:

National Center for Missing and Exploited Children - 
1-800-THE-LOST   [1-800-843-5678]

The National Center for Missing & Exploited Children® is a non-profit 501(c)(3) corporation whose mission is to help find missing children, reduce child sexual exploitation, and prevent child victimization. Since 1984, NCMEC has served as the national clearinghouse and resource center for families, victims, private organizations, law enforcement and the public on issues relating to missing and sexually exploited children. The NCMEC operates a 24-hour toll free telephone line by which individuals may report information regarding the location of any missing child, and request information pertaining to procedures necessary to reunite such child with such child’s legal custodian; and coordinate the operation of such telephone line with the operation of the national communications system referred to in part C of the Runaway and Homeless Youth Act. 

National Runaway Safeline -
1-800-RUNAWAY   [1-800-786-2929]   TEXT 66008

YOUTH & TEENS: The National Runaway Safeline is there to listen whether you are thinking of running away or already have. Their services are confidential and nonjudgmental.

PARENTS & GUARDIANS: The National Runaway Safeline can offer support and help connect you to the right resources for your family.

Illinois Attorney General -

The Attorney General enforces state laws, advocates on behalf of all of the people of Illinois and works with members of the General Assembly to enact new laws. The Attorney General provides a broad range of serves to help Illinois residents and families.

National Missing and Unidentified Persons System -

DuPage County Office of Homeland Security and Emergency Management

ProtectDuPageIt is the mission of DuPage County Office of Homeland Security and Emergency Management (OHSEM) to help prepare residents, businesses, and government entities within the county to respond to and recover from large-scale emergencies or disasters. The OHSEM is convinced that this “disaster resilience” starts at the local level and includes every person, business, and organization in the county. Through county-wide emergency planning, training, and community outreach efforts, OHSEM works with all sectors of DuPage County to promote disaster preparedness and resilience. However, programs alone cannot ensure disaster resilience. It is everyone’s responsibility to make preparedness a priority. Whether this means developing a family emergency plan and disaster kit or making sure that your company has a business continuity plan; Everyone must do his or her part.

The OHSEM invites you to visit its website to learn what you can do to prepare your family or business for an emergency or disaster.

Police Department Crisis Intervention Team

The Bartlett Police Department established a Crisis Intervention Team (CIT) in May of 2011. This  team of law enforcement officers received 40 hours of intensive, specialized training on assisting individuals and family members in the community who suffer from mental illness, behavioral disabilities, veterans’ issues and addictions. Team members  complete an additional 40-hour training class on the Advanced CIT Youth Program. In addition, several members are state-certified elder service officers. Community members can identify CIT officers by the standardized blue CIT pin worn on their uniforms.

CIT officers network with surrounding mental health/addiction recovery agencies, Hanover and Wayne Townships, National Alliance on Mental Illness (NAMI) and several hospitals to provide appropriate care and resources to individuals and family members. Members of the CIT respond immediately and those in need of services are identified by officers and resources are provided to them.

The Bartlett officers have made a tremendous impact in the community by deferring cases to Mental Health Court as an alternative to arrests in some cases. Often the mere understanding of the illness allows officers to establish a rapport with individuals and families and provide educational resources and referrals. CIT officers network with facilities in both Cook and DuPage counties and aid those who are arrested with post-arrest/pre-trial resources.

If you would like more information about Bartlett’s Crisis Intervention Team or local resources, please contact the Bartlett Police Department 630-837-0846 and ask to speak with a CIT officer. Residents are encouraged to register themselves and family members on SMART911 at to facilitate fast and accurate communication with 9-1-1. Resources are also available through the National Alliance on Mental Illness (NAMI) website,

Illinois AVN (Automated Notification System)

The Illinois AVN system is a service through which victims of crime can use the telephone or internet to search for information regarding the custody and case status of their offender and to register to receive telephone and email notification when the offender’s custody or court status changes. The toll-free number for the Illinois AVN is (866) 566-8439 and the internet link is  This service is provided to assist victims of crime who have a right to know about their offender’s custody and case status.