Garbage Service

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Each resident is responsible for arranging their garbage pickup service with the contract hauler. Effective 9/11/2017, Groot Industries, a subsidiary of Waste Connections, completed the purchase of different Republic Services markets across the country, including the Village of Bartlett accounts. See the detailed infographic below for some of the key changes in the waste hauling program . The Village will continue to send out more information prior to the start of the new contract in January 2018. If you have additional questions, please call the Village, 630-837-0800.

 

Refuse Infographic #3-2

New Account Management Information

All of Bartlett's Republic Services accounts are being transitioned to Groot/Waste Connections. If you would like to view and/or pay your bills online, you will need to enroll on Groot's online bill pay website, www.wcicustomer.com/groot.

*Prior to receiving your first invoice from Groot, you can enroll by entering your old Republic account number. Your new account number and invoice number will be automatically filled in to allow you to complete the enrollment process.
*Once you receive your new invoice from Groot, you can enroll by going to groot.com and clicking on YOUR ACCOUNT. Please use your new account and the new invoice number.
*Due date is "on receipt," which is considered to be within five days of the date the invoice is loaded to the website.

Also, account numbers and the remittance address have changed. Please update your records to reflect your new account number and update the remittance address to PO Box 660177, Dallas, TX 75266-0177. If you pay your bill through your bank or credit union's online bill pay, be sure to update your account number and the remittance address.

Another feature that is offered for bill pay is an automated phone system to pay by credit card. You can call (toll free) 855-569-2719 and pay your bill with Visa, MasterCard or American Express, 24 hours a day/7 days a week. You will need both your new account number and the invoice number.

If you have any questions, please contact Groot at 866-782-5161.

Waste Pickup Schedule

Garbage will continue to be picked up on Tuesdays and may be placed at the curb no earlier than 6:00 p.m. on the day preceding pickup. Empty containers must be removed no later than 9:00 a.m. the day following pickup.

Garbage will not be collected on the holidays listed below. If one of these holidays falls on a Sunday, Monday, or Tuesday, collection service will be on Wednesday during that week only.

 New Years Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, and Christmas.

Beginning in January 2018, a new 5-year contract with Groot will begin. In addition to the current collection of refuse, yard waste, leaves and recycling, Groot will collect electronics for recycling and provide weekly brush pickup from April through November. Single family homes will be paying $19.35 per month in 2018, a savings of $52.44 per year; and multi-family units will be paying $17.51 per month in 2018, a savings of $46.08 per year. Senior citizens, age 65 and older, will be eligible to receive a 10% discount off their monthly service rate.

The contract continues all of the existing programs, including free fall leaf collection, free bulk item and white good collection, free removal of small amounts of remodeling materials, and the free Christmas tree recycling program. Residents will still be able to put garbage that does not fit within their toter out at the curb each week at no additional charge. 

Yard Waste & Brush Pickup

Groot will accept generic yard waste bags with stickers attached for yard waste, such as grass clippings, weeds, etc. The stickers will be available at local retailers and Village Hall for $2.50. The leaf program will remain the same as it is now, in October and November residents can put leaves into generic bags and they do not need a sticker for them to be collected.

Starting in 2018, Groot's brush collection will replace the Bartlett Public Works brush collection program. Groot will collect brush weekly, rather than two times per month, April through November.

Electronic Waste

Beginning in 2012, the disposal of computers, televisions, and other electronic devices was banned from Illinois landfills. Under the state law, electronic waste (E-waste) had to be recycled by a registered collector, recycler and/or manufacturer and many curbside waste haulers stopped accepting electronic waste.

Starting in January 2018, Groot will be accepting electronics for recycling in Bartlett as part of its waste hauler contract. Residents will not need a sticker for e-cycling, it is included in their monthly waste fee. However, they will need to notify Groot beforehand so the company can bring the appropriate vehicle for collection.

Electronics may also be dropped off at Registered Residential E-Waste Collection Sites. The Electronic Products and Recycling Act allows each registered collector to decide which of the covered electronic devices they choose to accept, so please call and inquire which devices they will or will not accept.

According to the U.S. Environmental Protection Agency, electronics are complex devices, made with a wide variety of materials, such as lead, nickel, cadmium and mercury. These components could pose a risk to human health or the environment if mismanaged at their end of life.

Additionally, the U.S. EPA has found that recycling electronics recovers valuable materials, resulting in reduced greenhouse gas emissions, pollution reduction, energy savings, and resources conserved by extracting fewer raw materials from the Earth.

Household Hazardous Waste

The Village does not collect household hazardous waste such as paint, oil, or batteries. However, DuPage County provides a comprehensive listing of recycling events and green initiatives for the immediate area. There is also a permanent household hazardous waste drop-off facility located in Naperville that can be used by all residents of Illinois, visit their site for more information.

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