Village Administrator: Valerie Salmons, vlsalmons @ vbartlett.org, 630-837-0800
Assistant Village Administrator & ADA Coordinator:
Paula Schumacher, pschumacher @ vbartlett.org, 630-837-0800
The Village operates with a Board of Trustees and a Village Administrator. Policymaking and legislative authorities are vested in the Board of Trustees. The Village Administrator is responsible for carrying out the Board’s policies and overseeing the day-to-day operations of the Village.
The Administration Department provides general administrative services for the Village as a whole. The staff works directly with the Village Board and directs all Village departments. Additional duties include the recycling program, the health inspection program, the monitoring of municipal franchise agreements and managing the Bartlett Farmers Market.
The Administration Department also includes the History Museum curator who designs new exhibits, records museum inventory, and presents educational programs to increase awareness of local history. The Bartlett History Museum is housed on the first floor of the Village Hall.
A Community Relations Coordinator is responsible for, among other things, production of the Bartletter (the bi-monthly newsletter mailed to every Village household), maintenance of the Village cable station, and writing various news releases. A full time Health Inspector monitors business and residential sanitation including weed control.
Administration News & Highlights
GoRequest, Bartlett's New Citizen Request System
Now, it’s easier than ever to contact the Village of Bartlett. GORequest, Bartlett’s new citizen request management system, helps you find useful information, submit a request for Village services and check the status of your requests at your convenience, day or night.
When you click on the GORequest logo on the Village’s homepage, you’ll see a dynamic FAQ (Frequently Asked Questions) list on a wide range of topics, which may answer your question immediately.
GORequest also lets you enter a service request using simple pull-down menus. A mobile application is available to residents who want to submit requests from an Android device, iPhone or iPad. If you prefer to make a request by calling or coming to Village Hall during normal business hours (Monday through Friday, 8:30 a.m. to 4:30 p.m. and Saturday, 9 a.m. to noon), staff will enter it into the GORequest system.
Don’t know who to contact? With GORequest you don’t have to know which employee or department is responsible for a specific service – the system ensures that your request is delivered to the right person. And if you choose to make your request confidentially, you’ll usually have that option too.
Once a request is entered into the program, GORequest will: 1. Create a unique tracking number so you can easily track the status of a request. 2. Automatically notify you when the request has been completed. 3. Allow you to contact the Village whenever it’s most convenient for you.
The Village hopes that once you use the system, you’ll see how intuitive and easy it is. The Village’s primary goal is to provide everyone who lives, works and does business in Bartlett with the very best customer service and GORequest will help us do that more quickly and efficiently.
GORequest Mobile for the Android, iPhone & iPad
A GORequest mobile application is available for submitting requests from an Android, iPhone or iPad. Windows phones and other web enabled devices can browse a mobile web version of the Village website.
Meetings via Audio
The audio recordings of all Village Board and Committee of the Whole meetings are now available on the Village website.
The audio recording of Board meetings is normally posted within a week of the meeting date on the websites “meetings, agendas and minutes” page. The text version of the meeting minutes is normally posted several weeks following the meeting date on the same page.
You Should Know
The Village publishes a bi-monthly newsletter. The newsletter is mailed to all Bartlett residents approximately the first week of even months.
Comcast Channel 17 & AT&T Channel 99
Residents can tune into Comcast cable channel 17 or AT&T channel 99 to watch a community bulletin board of area news, events and activities. Civic groups and schools are welcome to submit their special events for broadcast on the bulletin board.
The Administration Department sponsors community Clean-Up Week events each June. Past events have included a used book exchange, prom dress collection, cell phone & gym shoe recycling collection and document shredding event.
Pride in Ownership
The Village of Bartlett’s Pride in Ownership Program recognizes outstanding property maintenance of single family homes, multifamily homes, commercial properties, beautiful backyards and exceptional exterior home remodeling. Nominations are accepted in June and July.